macOS Big Sur and Your Printer

The new macOS coming soon is macOS Big Sur (version 11.0).  The macOS Big Sur 11.0 is the 17th and newest OS for the Mac. Rumor had it that the newest operating system for the Apple Mac would be released on October 13, 2020 when the new iPhone family was introduced.  This did not happen.  All the official sites had listed October for the release, but those sites now say, “Later in 2020”. So, we shall wait.  I am discussing the release now to let you know that we are ready to test. Our drivers and other software available for our printers will be tested with the official released Big Sur version on its release.  

Please check for the driver availability for your printers before you upgrade your OS. Avoid any printing issues from upgrading the Big Sur OS with no drivers available. When released, drivers for the new macOS can be found on the support pages for the printers.   

To find the newest drivers navigate to the Xerox Support and Drivers page for your model.  Make sure to choose the printer configuration you have, if applicable. Then select the Big Sur operating system from the Operating System drop down menu. Install the driver. 

You may also see updated scan drivers for your multifunction device. If you utilize scanning, update those drivers as well.  Most of the new drivers will be available and posted once they are tested and approved.  Historically drivers are released up to several months after the new OS is released. 

Please consult the compatibility document for macOS Big Sur that will be posted soon on the Xerox equipment compatibility with new operating systems page to see if a driver will be created for the model of printer or multifunction device you use before you update your macOS.  Some drivers will have a 1 in the Compatibility Level column, this indicates drivers will be available for this product.  If there is a 2, no driver will be developed.  Printers with drivers still under consideration will have a number 3 in the compatibility level column of the document. Check back periodically to see if the new driver has been released.

If the compatibility level column indicates a 2, then no driver is planned for that model printer.  Check the Additional Information column of the compatibility document for more information about possible workarounds or limitations of the drivers.  For a printer without a driver and no information in the Additional Information column you can try using a previous version of the driver, for instance the Catalina driver though this is not recommended or supported. Using an earlier version may not afford you all the features or options for your printer.  

Please consider all your peripherals and their compatibility with the new macOS Big Sur before you upgrade, it may help you to avoid unnecessary frustration. For additional information, you can also reach out to your local support centre or post a question on the Xerox Community Support Forum.    

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