Have you ever felt like you may not be getting all you could out of your Xerox printer or multifunction printer? Maybe there is a feature you have not worked with or you do not understand. Do you wish someone could help you train everyone on how to use the printer or multifunction device to simplify your work processes? There is a solution for that, a service that can help you leverage your Xerox equipment to your advantage. Let’s take a look at them.
Professional Support Services includes both consulting services and customer training.
- Onsite Customer Training will help train you and your staff to utilize the features and functions of your Xerox products. The training can be classroom on-hands type training, for small groups to auditorium style for large groups. The course material is flexible. Training on Office and Production products is offered. The training will enhance skills and help create efficient work processes for your people and Xerox equipment. You can read all about the training offerings in the Customer Training brochure.
- Webinar Training of Office Devices for our customers who enjoy technology-based training, but prefer instructor led training, we offer Virtual classroom training via Webinars. Participants can remain at their desks and participate with up to 20 other students in a classroom style training session. Students will have the ability to ask questions and interact live with the instructor. Participants will require access to the internet in order to participate in Webinar training.
- Online on-demand training is available 24/7. This training is available at no additional cost and adds flexibility and convenience. Online training can be accessed from a PC, tablet, smartphone or other mobile device. The training will assist you in using your office machines to get your work done in a timely manner and more efficiently. See if online training is available for your machine by checking out the list of machines with online training at the Xerox Online Training
- Consulting services include but are not limited to using products, applications and network services to provide printing workflow support for all the industries and applications served by Xerox. The consulting services utilizes our team of analysts that have certifications from Microsoft, Adobe, etc. In addition, our analysts have expertise in: Color Management, Networks, Printing Technologies, Print Data Streams, Variable Data/Variable Information, Database, IT Security, Transaction Printing, Document Imaging, Document Management, and Project Management. Our goal is to help you run your operations more cost effectively as your business evolves. Our analysts can help with everything from form creation, application development to color consultation and so much more. Read all about it in this Consulting Services brochure.
More information on Consulting and Customer training is available on the Professional Support Services website. Please explore the information and links on this site and see if we might be able to help you get more out of your Xerox equipment. As always there are answers to many of your questions available on the Support site but if you want or need more consider the Professional Support services. You can contact 1-800-ASK-XEROX (1-800-275-9376 x773) 8 am to 8 pm ET, Mon-Fri to find out more, setup an appointment with an analyst or setup training. We look forward to assisting you with all your support and training needs.