At Your Service

Xerox Customer Support helps you understand and use the features and services available for your products.

Xerox® AltaLink® and Security

Feb 13, 2018|ConnectKey, Security, Technology|

If you have a Xerox AltaLink or are considering one I want to bring to your attention a security certification that was received by the Xerox

Reset My Username and Password on Xerox Printers

Feb 9, 2018|Online Support Assistant, Security, Technology|

We receive many questions about the username and password on Xerox printers and multifunction machines. The username and password give you administrator access to the machine

Xerox Print Driver Training – Mac and Windows

Feb 6, 2018|Features, Online Support Assistant, Printing|

Have you ever had trouble finding a setting in a driver or have a question about how an option in a driver works? We have some

Time for the Great Commercials and a Football Game

Feb 2, 2018|ConnectKey, Features, Technology|

Years ago, 41 years to be exact, Xerox debuted our Brother Dominic commercial aired during Super Bowl XI.  The commercial showed Brother Dominic finding a new, more efficient way to

Xerox Remote Support: We See You!

Jan 30, 2018|Online Support Assistant, Support Tools, Technology|

Last week we talked about the Customer Support Centre and what happens when you call in.  Today I would like to tell you about one of