Online Support Assistant

One for Many - Xerox…

What does One for Many mean? Well it means that if one person finds a solution…

Fault Finding: How to Look-Up…

“Imagine if you will…”* -- You are having a perfectly calm and uneventful day and then…

PDF Printing Errors on Your…

Have you ever had an issue printing a document in Portable Document Format (PDF)? Well you…

Tips for Minimizing Paper Jams

Learn to Navigate Support –…

As you know we recommend the use of the Online Knowledgebase for you to find answers…

There May Be An App…

The Xerox App Gallery is a selection of apps that add features or capabilities for your…

Chat With Support

As you may have noticed chat is now available as a support option on many Xerox…

E-Mail Basics on your Xerox…

Information adapted from an online support solution E-mail is a useful and helpful feature to have…

Bi-Directional On or Off?

What is bi-directional communication and why should you care about it? Well at its basic bi-directional…