At Your Service

Xerox Customer Support helps you understand and use the features and services available for your products.

Faxing Without the Paper – LANFax

Mar 2, 2018|Features, Online Support Assistant, Technology|

LANFax stands for Local Area Network Fax, which is a feature on networked Xerox Multifunction Printers (MFP) that have walk-up faxing capabilities. The LANFax enables you

Xerox Duplex Portable Scanner

Feb 27, 2018|Features, General Information, Technology|

Scanning is important in today’s offices to take hard copy documents to digital format for easy sharing, organizing and archiving.  The Xerox Duplex Portable Scanner (XDPS)

4 Places to Find Your Xerox Printer Serial Number

Feb 23, 2018|General Information, Online Support Assistant, Support Tools|

You will need your Xerox printer serial number. It is a good idea to have your serial number(s) recorded somewhere that you can get to them

Xerox, McAfee, Security and You

Feb 20, 2018|ConnectKey, Security, Technology|

Last week we presented an article with announcement about the Common Criteria Certification for Security achieved by the AltaLink series of printers / multifunction devices.  This

Remote Service and Your Xerox Printers

Feb 16, 2018|Support Tools, Technology|

Hello! Is anybody out there? Are you sure your device is connected and providing information vital to accurate billing and supply data?
If not, here’s what to