We receive many questions about the username and password on Xerox printers and multifunction devices (MFD). The username and password are required for system administrator access to the printer and the embedded web server (EWS). The username and password can help to safeguard your machine from unwanted settings changes.
The optimum scenario would be for one person to be the system administrator of the printer. That person would have the responsibility to make any setting or set-up changes to the device. We refer to that person as the system administrator (admin). The admin would be the person to change the username and password to protect the printer from unwanted changes. Once the username and/or password are changed from the defaults, which is highly recommended, the username and/or password cannot be reset without a call to support. The reset may require a visit from a technician depending on the model of the device.
The default password will be 1111 on most printers or the serial number of the machine. The password on most devices is case sensitive, so if your serial number contains letters, please use the correct case.
Due to security concerns and complexity, we cannot post or give instructions for resetting the username and /or password back to the defaults in the online support or on the customer support forums. The process is not for users. It potentially puts the user in an area of the machine where mistakes could cause the machine to become unusable if the correct steps are not followed. More importantly it removes a layer of security if everyone knows or learns how to reset the username and/or password.
It is important that if the username and/or password is changed remember it or note the new values somewhere away from the device. Consider having at least two people know this information in case one of them is not available and an issue comes up where the username and password would be required.
Please look at this video that shows how to change the password on the VersaLink printers.
Should you choose not to change the defaults you can find the default username and password on the support page for your printer. Navigate to Xerox.com and select Customer Service then select All Support and Drivers. On the Support page enter your model number in the space provided and then search on the words “default password”. Please carefully consider changing the username and password on your printer and remember the new values. It may seem like a small thing, but it is another tool in the security toolbox!!
PUT IN TONER BUT WON’T RECOGNIZE IT STATES “CHECK THE TONER CARTRIDGE POSITION” I KEEP ON PULL IT OUT AND PUTTING IT IN AS INSTRUCTED BUT DOES NOT WORK
Please i have login to AltaLink® C8145 as an admin. i need to reset a user password but his account i set myself is nowhere to be found in the Accounts page. whenever i tried adding it, its tell me the user already exist but i cannot find it
We have to Xerox Workcentre 3335. We recently changed ISP. We need to connect both printers but we seemed to have forgotten the log in names. How can we reset them?
Sir/Madam,
Kindly tell what is the password for new xerox printer xerox Phaser 3260?
I have purchased a used XEROX 6705 wide format, I have tried to connect it to MY PC, but unfortunately, the user ID and password are not the default ( admin, 1111 ) . I have tried to use Machine SN but doesn’t work. would you please help me in this matter?
SN : 3850205859
MAC address: 08:00:37 : CB:4D:94
My address : Iraq – Basra
I forgot my password in my printer
Xerox Workcentre 3315
The display give me enter code
I I can’t remember
I will appreciate your support
I need to know how to reset my passwrod on a Xerox VersalinkC405
I bought a Xerox C235 for home use, which was a mistake, as it’s not intended for such. Having done so, though, how can I find out what my username is and/or how to change it? The article above gives a default password but no username.
I forgot the admin password. Can you help me?
Xerox WC3665
S/N: 3350190707
Page count: 392,797
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hello, I am trying to sign in to wifi on my xerox B205 and in my wifi password there is a ? i cannot see it on the list, can it be added?
Thank you.
Gilly.
My new C230 printer displays ENTER PIN, where and how.
I have forgot my user id and password for my printer so cannot login as system administrator even for Centreware Internet Services. Would like to get assist on this.
Thanks.
this given how vague it is only shows that you do not know what the default password is for your devices, not only that but you mention security improperly to hide your shortcomings and inability to make your products usable by your users. Kudos to you for making something very simple incredibly complex, for no reason and let’s leave aside security which has nothing to do with it.
092-318
I have done all that is recommended and the error code is still present. Why is that?
I also see the same machine on eBay being sold for the same error code?
Should I dump the machine?
Hi Nicha,
Please consider posting your question to the Xerox Community Froum – https://forum.support.xerox.com/.The Xerox Community Forum is a peer-to-peer platform and is not an official technical support platform. If you have not received a response and would like to engage Xerox, please visit our online self-help tools:
-Support page – http://www.support.xerox.com
-Xerox YouTube channel – Xerox Support – YouTube
Hi All,
Please considering posting your service-related questions to the Xerox Community Forum – https://customer.services.xerox.com/community.
The Xerox Community Forum is a peer-to-peer platform and is not an official technical support platform. If you have not received a response and would like to engage Xerox, please visit our online self-help tools:
Support page – http://www.support.xerox.com
Xerox YouTube channel – Xerox Support – YouTube