Ready, Reset, Start Over on Your Printer

Have you ever just wanted to start over? With your printer you just might be able to start over. Let’s say your Xerox printer is moving to a new location or a new group and you want to reset the machine, erasing all the settings and information stored on the printer, there is a way to do that reset on most devices. You can reset the machine to the factory defaults and start all over. The process of setting the machine back to the factory defaults makes the machine like it was when you first took it out of the box, okay so it is used but most settings will be back to the factory defaults as though it was new.

Most Xerox printers and multifunction devices provide this option and if the instructions are not in the Online support for your product. If you do not find the instructions then give the support centre a call and they can either walk you through the process or let you know if resetting requires a technician. Obviously, this is an optional process and may not need to be done, but if you need to clear the machine to send it on to another owner or department this is an option. In rare cases the reset may be suggested for machine issues. To find the instructions to reset the machine please go to the support site for your machine and search on “reset” or “factory defaults”.

Resetting will return the many stored parameters to the factory default values.  In most causes the print counts and the firmware serial number will not be affected by the reset.

Warning: All or most user and system settings will be lost.  All jobs, presets, Apps (if applicable), and device settings are reset. If the printer includes a hard disk, the disk is reinitialized.

We recommend that you print out a configuration report or Systems setting report prior to resetting so that you can use the report as reference to restore the printer settings you wish to set up again. Please search on “configuration” or “settings report” in the online support section for your machine for the instructions for printing the report.

If you have any questions about this process as always please contact us at the support centre.

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9 Comments

  1. Paul Hassall August 26, 2019 -

    Can you please let me have the process and reset code for my Xerox Phaser 8650 MPF to reset to factory settings please.

  2. Marton Kadar April 12, 2020 -

    I seem to have locked myself out of the CWIS interface of my Phaser 3052.
    It is connected over Ethernet. I can print to it from an Ubuntu 19.10 computer, and from Android devices on the home network. I used the nmap utility to scan its ports, and only TCP port 515 is open (as I use LPR/LPD protocol) plus Bonjour UDP port.
    So the HTTP port (80) or HTTPS (443) are not open, and I can not connect to it using the web browser.
    So I figured I needed to reset it to factory settings.
    However there is nothing about that in the downloadable manuals.
    Can you please help me with how to do it.

    • Cheryl Otstott May 5, 2020 -

      Hi Marton,
      Thank you for reading the blog. Please contact your local support centre for help with resetting your printer. Resetting may require a technician. I am unable to instruction for you to do to reset the machine.
      Thanks,
      CherylO-Xerox

  3. Suresh November 11, 2022 -

    How to reset wifi password for Xerox printer B225 model? My printer used to connect to WIFI earlier but now it shows not connected

  4. Suresh November 11, 2022 -

    How to reset wifi password for Xerox printer B225 model?

  5. Francisco January 13, 2023 -

    How can I reset my phaser 3320. Lost my admin and password.

  6. Dmitri Valdman March 10, 2024 -

    Hello, my phaser 6510 V4 PCL6 cyclically requires you to turn the device on and off. after reboot the requirement is repeated

  7. Judy S. June 11, 2025 -

    Hi All,

    Thank you for reading the blog. If you have not already found a solution for your issue or answer for your question, please consider posting on the Xerox Customer Support Forum – https://customer.services.xerox.com/community

    The Xerox Community Forum is a peer-to-peer platform and is not an official technical support platform. If you have not received a response and would like to engage Xerox, please visit our online self-help tools:
    Support page – http://www.support.xerox.com
    Xerox YouTube channel – Xerox Support – YouTube

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