At Your Service

Xerox Customer Support helps you understand and use the features and services available for your products.

4 Places to Find Your Xerox Printer Serial Number

Feb 23, 2018|General Information, Online Support Assistant, Support Tools|

You will need your Xerox printer serial number. It is a good idea to have your serial number(s) recorded somewhere that you can get to them

Xerox, McAfee, Security and You

Feb 20, 2018|ConnectKey, Security, Technology|

Last week we presented an article with announcement about the Common Criteria Certification for Security achieved by the AltaLink series of printers / multifunction devices.  This

Remote Service and Your Xerox Printers

Feb 16, 2018|Support Tools, Technology|

Hello! Is anybody out there? Are you sure your device is connected and providing information vital to accurate billing and supply data?
If not, here’s what to

Xerox® AltaLink® and Security

Feb 13, 2018|ConnectKey, Security, Technology|

If you have a Xerox AltaLink or are considering one I want to bring to your attention a security certification that was received by the Xerox

Reset My Username and Password on Xerox Printers

Feb 9, 2018|Online Support Assistant, Security, Technology|

We receive many questions about the username and password on Xerox printers and multifunction machines. The username and password give you administrator access to the machine