Important firmware updates are now available for VersaLink C400, C405, B400, B405, C500/C600, C505/C605, B605/B615, B600/B610, WorkCentre 6515 and Phaser 6510. Firmware upgrades deliver the latest features and solutions to keep your machines running smoothly and securely. It is recommended that all customers apply these updates to their machines.
The latest updates are customer installable and are available in the form of a Service Pack. A Service Pack contains important new features and fixes that have been developed after the latest general/manufacturing release. The details of the latest Service Pack (PL7-R4) upgrade are found in the Product Enhancement Document.
Let’s explore the ways to obtain these important firmware updates. It varies slightly by model and if your device is on a network.
VersaLink C400, C405, B400, B405, C500/C600, C505/C605, B605/B615, B600/B610 can be setup to check for software updates on demand or routinely, and download the file directly. This is a convenient way to make sure your device is always at the latest and greatest firmware level. To take advantage of this feature, the device needs to be setup on a network with internet access. You will be notified when an update is available and will need to accept the end user license agreement before installing.
Firmware and Service Pack updates can also be downloaded from the product’s Drivers & Downloads webpage on support.xerox.com to a computer and transferred to the printer/multifunction printer (MFP). Installation instructions are packaged with the firmware in the downloadable file.
There are two methods to transfer the file:
- Using a Firmware Install Utility: Download the utility from the Utilities and Applications category of the product’s drivers and downloads page. This will allow the file transfer to occur over USB or network connection.
- Using Embedded Web Server (EWS): This method is supported by VersaLink models only, and requires that the printer/MFP’s webpage is accessible from the computer. This is possible when the computer and printer/MFP are on the same network or have a wi-fi direct connection.
Please note that your machine must be at a certain level of firmware before it can upgrade to the latest Service Pack. Check your machine’s current firmware level; if it is below the required level a bridge release will need to be installed first. If your machine is setup to check for updates directly, it will automatically install the bridge release first, and then install the service pack the next time it checks for an update. If you are downloading the file from support.xerox.com and transferring it to your printer/MFP, follow the two-step process laid out within the Service Pack download file. The Service Pack download contains links to obtain the bridge release, if required, and the latest update.
Follow the links below to obtain the updates from support.xerox.com and the comprehensive knowledge base articles that explain how to update your device’s firmware.