Important Firmware Updates for VersaLink Printers, WorkCentre 6515 and Phaser 6510

Important firmware updates are now available for VersaLink C400, C405, B400, B405, C500/C600, C505/C605, B605/B615, B600/B610, WorkCentre 6515 and Phaser 6510.  Firmware upgrades deliver the latest features and solutions to keep your machines running smoothly and securely.  It is recommended that all customers apply these updates to their machines.

The latest updates are customer installable and are available in the form of a Service Pack. A Service Pack contains important new features and fixes that have been developed after the latest general/manufacturing release. The details of the latest Service Pack (PL7-R4) upgrade are found in the Product Enhancement Document.

Let’s explore the ways to obtain these important firmware updates.  It varies slightly by model and if your device is on a network.

VersaLink C400, C405, B400, B405, C500/C600, C505/C605, B605/B615, B600/B610 can be setup to check for software updates on demand or routinely, and download the file directly.  This is a convenient way to make sure your device is always at the latest and greatest firmware level. To take advantage of this feature, the device needs to be setup on a network with internet access.  You will be notified when an update is available and will need to accept the end user license agreement before installing.

Firmware and Service Pack updates can also be downloaded from the product’s Drivers & Downloads webpage on support.xerox.com to a computer and transferred to the printer/multifunction printer (MFP). Installation instructions are packaged with the firmware in the downloadable file. 

There are two methods to transfer the file:

  1. Using a Firmware Install Utility: Download the utility from the Utilities and Applications category of the product’s drivers and downloads page.  This will allow the file transfer to occur over USB or network connection.
  2. Using Embedded Web Server (EWS):  This method is supported by VersaLink models only, and requires that the printer/MFP’s webpage is accessible from the computer.  This is possible when the computer and printer/MFP are on the same network or have a wi-fi direct connection.

Please note that your machine must be at a certain level of firmware before it can upgrade to the latest Service Pack. Check your machine’s current firmware level; if it is below the required level a bridge release will need to be installed first.  If your machine is setup to check for updates directly, it will automatically install the bridge release first, and then install the service pack the next time it checks for an update.  If you are downloading the file from support.xerox.com and transferring it to your printer/MFP, follow the two-step process laid out within the Service Pack download file.  The Service Pack download contains links to obtain the bridge release, if required, and the latest update.

Follow the links below to obtain the updates from support.xerox.com and the comprehensive knowledge base articles that explain how to update your device’s firmware.

Service PackHow To Update
VersaLink C605 Multifunction Printer Service Pack (Firmware) Download FileVersaLink C605 Printer – How To Update the Printer Software (Firmware)
VersaLink C600 Printer Service Pack (Firmware) Download FileVersaLink C600 Printer – How To Update the Printer Software (Firmware)
VersaLink C505 Multifunction Printer Service Pack (Firmware) Download FileVersaLink C505 Multifunction Printer – How To Update the Printer Software (Firmware)
VersaLink C500 Printer Service Pack (Firmware) Download FileVersaLink C500 Printer – How To Update the Printer Software (Firmware)
VersaLink C405 Multifunction Printer Service Pack (Firmware) Download FileVersaLink C405 Multifunction Printer – How To Update the Printer Software (Firmware)
VersaLink C400 Printer Service Pack (Firmware) Download FileVersaLink C400 Printer – How To Update the Printer Software (Firmware)
VersaLink B605/B615 Multifunction Printer Service Pack (Firmware) Download FileVersaLink B605/B615 Multifunction Printer – How To Update the Printer Software (Firmware)
VersaLink B600/B610 Printer Service Pack (Firmware) Download FileVersaLink B600/B610 Printer – How To Update the Printer Software (Firmware)
VersaLink B405 Multifunction Printer Service Pack (Firmware) Download FileVersaLink B405 Multifunction Printer – How To Update the Printer Software (Firmware)
VersaLink B400 Printer Service Pack (Firmware) Download FileVersaLink B400 Printer – How To Update the Printer Software (Firmware)
WorkCentre 6515 Service Pack (Firmware) Download FileWorkCentre 6515 – How to Update Firmware Using the Firmware Download Utility
Phaser 6510 Service Pack (Firmware) Download FilePhaser 6510 – How to Update Firmware Using the Firmware Download Utility

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10 Comments

  1. Dr.Johnson June 13, 2021 - Reply

    B405 can’t be updated. Following the manual download ( https://www.support.xerox.com/en-us/product/versalink-b405/content/151392 ) shows the server just doesn’t have the files for either the instructions, bridge update or new update:

    https://download.support.xerox.com/pub/drivers/VLB405/SPs/win10/ar/VLB405_PL7-R4.pdf

    https://download.support.xerox.com/pub/drivers/VLB405/firmware/win10/en_GB/385901_VL_B405.zip

    https://download.support.xerox.com/pub/drivers/VLB405/SPs/win10/en_GB/386611_VL_B405_E.zip

    this must have been the case for quite a while now.

    • Cheryl Otstott August 17, 2021 - Reply

      Thank you for reading the blog. If you have not already found a solution for your issue or answer for your question, please consider posting on the Xerox Customer Support Forum. Alternately contact your local support centre.
      Thanks,
      CherylO-Xerox

  2. eddy mahe July 4, 2021 - Reply

    bonjour je suis sur bordeaux en France pouvez vous svp me dire comment je peux ajouter ou supprimer sur une 550 xerox avec fiery pour envoyer un scan par email ? merci cdlt mahé eddie mahé impression

    • Cheryl Otstott August 23, 2021 - Reply

      Hi Eddy,
      Thanks for reading the blog please check HERE for documentation for your machine. You should find the information you need in the documentation.
      Thanks,
      CherylO-Xerox

  3. Scott Dickinson July 17, 2021 - Reply

    Please can you tell me how to turn off the configuration report print out when i start up my B210. I have mac computer . Thank you in advance !

    • Cheryl Otstott October 7, 2021 - Reply

      Hi Scott,
      Please take a look at this article for turning of the report. If this does not help please contact your local support centre for additional assistance.
      Thanks,
      CherylO-Xerox

  4. tushar mohanlal mistry September 7, 2021 - Reply

    erro code Doc250 094-322

    • Cheryl Otstott October 7, 2021 - Reply

      Hi Tushar,
      Please see the article about the 094-322 code on your printer HERE. If this does not help contact your local support centre.
      Thanks,
      Cherylo-Xerox

  5. Doug October 2, 2021 - Reply

    Why can’t I post a detailed comment?

    • Cheryl Otstott October 7, 2021 - Reply

      Hi Doug,
      Comments are moderated to reduce spam and obscenities on the blog. Your comment has been published.
      Thanks,
      CherylO-Xerox

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