Setting Up AirPrint™ On Xerox Printers

AirPrint™ is a driver-less printing technology from Apple. The technology let’s Apple devices print to the AirPrint compatible devices without installing drivers or downloading software. The Apple devices that support this technology are iPhone®, iPad®, iPod touch® and even Mac® OS X®.

Please check out this video that includes all the set-up information you need to enable and configure your Xerox ConnectKey device and will walk you through the steps.  It really is easy to enable the feature.

To see if your machine does or can support this technology please review the ConnectKey portfolio.

The AirPrint technology can be helpful to your employees and customers that utilize the Apple products that are compatible with the technology. There is a comprehensive document that explains all the requirements for use of the technology. Here are a few things to keep in mind:

  • Not all applications support AirPrint.
  • Wireless devices must join the same wireless network as the printer.
  • For AirPrint to function, both IPP and Bonjour (mDNS) protocols must be enabled.
  • The device that submits the AirPrint job must be on the same subnet as the printer. To allow devices to print from different subnets, configure your network to pass multicast DNS traffic across subnets.
  • The Mac OS device must be Mac OS 10.7 or later.
  • AirPrint-enabled printers work with all models of iPad, iPhone (3GS or later), and iPod touch (3rd generation or later), running the latest version of iOS.

The document also walks you through the steps to print from the various Apple devices that use the technology. A troubleshooting section is included to help you figure out any problems or issues you have with using AirPrint. If you are or want to use it I know that you will find this document very useful. There is also online support specifically for AirPrint including videos, documentation and how to and troubleshooting information

Most of the ConnectKey printers that support the AirPrint have solutions in the Online support for enabling and configuring the machines with AirPrint. There are also AirPrint solutions on the Xerox Support Community Forum. If AirPrint is something you would like to use give it a try with your Xerox ConnectKey Printer.

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8 Comments

  1. Nakeedra Grimes January 29, 2020 - Reply

    Can I use AirPrint to print to a Xerox Phaser 7500DN

  2. juan January 15, 2021 - Reply

    when printing from an iPhone on a workcentre 7225 i?m not being asked for the account code needed to do so. how can I fix this?

    • Cheryl Otstott March 26, 2021 - Reply

      Hi Juan,
      Thank you for reading the blog. If you have not already found a solution for your issue or answer for your question, please consider posting on the Xerox Customer Support Forum. Alternately contact your local support centre.
      Thanks,
      CherylO-Xerox

  3. Frank Klassen March 7, 2021 - Reply

    Hi folks

    I just bought the Xerox C405DN specifically for its Air Print features. However, after hours of reading and attempting to get this feature to work with our iOS devices, I’ve determined that the unit requires an ‘optional’ WiFi adapter in order to put the MFP and iOS devices on the same wireless subnet. This is certainly a ‘fine print’ extra that should be way more obvious when Xerox is touting iis connectivity features. Am I really required to buy another piece of gear in order to make Air Print work successfully? That would be very disappointing … hopefully you can please let me know asap. Thanks.

    • Cheryl Otstott April 12, 2021 - Reply

      Hi Frank,
      Thank you for reading the blog. If you have not already found a solution for your issue or answer for your question, please consider posting on the Xerox Customer Support Forum. Alternately contact your local support centre.
      Thanks,
      CherylO-Xerox

    • Ka Adams July 16, 2021 - Reply

      Hi Frank did you find a solution for this please?

  4. Frank Klassen September 2, 2021 - Reply

    It turns out the biggest challenge was simply ensuring the printer and my iOS devices were all using the identical network. Fortunately, I had a 1Gb splitter that enabled me to hard-wire the Xerox C405DN into my Eero Access Point with ethernet so that I no longer depended on the missing wireless component. In the end, I was successful getting AirPrint to work – just not exactly the way I wanted to initially. I’m still surprised that the MFP – which does a lot of things amazingly well for the price point – does not have built-in wireless capabilities. Hopefully, this answers Ka Adams’ question. Cheers

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