PDF Printing Errors on Your Xerox Printer

Have you ever had an issue printing a document in Portable Document Format (PDF)?  Well you are not alone.  Different symptoms have been seen when printing PDF files from Adobe Acrobat.  Let’s look at a list of the symptoms we have seen over the years:

  • Images are missing
  • Will not collate
  • Post Script errors
  • Files will not print
  • Unintelligible text or gibberish
  • Back to front page order option does not work
  • Blank pages
  • All sets are stapled together
  • Blurry prints
  • Parts of Graphics, Text, or Illustrations Are Missing

You may see one or a few of the symptoms on your system.  But not to worry there is a solution –   Select Print as Image in Adobe Acrobat Reader.  This solution has been proven to work for most of the printing issues seen with PDF files. The problem seems to be because of a corrupt embedded image or information in the document that cannot be interpreted properly by the printer. The issues seem to occur most often on older versions but have been seen in version 9 and up of the Adobe software.

Printing the PDF file as an image may enable the file to print but it does not find the root or source of the problem.  Additional information and troubleshooting would be required to identify the exact source of the issue.

Let’s look at the steps to select the Print as Image option.  These steps come directly from the online support for the Xerox printers.

Select the [Print as Image] Option When Using Adobe Acrobat Reader

NOTE: When a PDF file is printed as an image, it may take longer to print.

To print a PDF file as an image from a workstation with Microsoft Windows Operating System (OS) or an Apple Macintosh:

  1. Click on [File] on the application toolbar, and then select [Print]. The Print window will be displayed.
  2. Select your Xerox Printer or Multifunction Device.
  3. Click on the [Advanced] button. The Advanced Print Setup window will be displayed.
  4. Click on the [Print As Image] check box to insert a check mark and to enable the option.
  5. Click [OK].
  6. Click on [Print].

When or if you run into one of the symptoms listed above when printing a PDF try these simple steps, they could save you time, headaches and frustration and get that document printed in no time.

If the issue persists or is happening on a program other than one in the Adobe Acrobat family please consider searching the online support information for your specific printer, or contacting your local support centre for more information.

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