Tips for Minimizing Paper Jams

Note:  This blog is brought to you straight from the post titled “Tips for Minimizing Paper Jams” you will find in the Online Support for many of the printers and multifunction printers.  I have copied the post verbatim because this is great information to review and remember for anyone that owns or uses a printer.

The printer is designed to function with minimal paper jams using Xerox supported paper. Other paper types can cause jams. If supported paper is jamming frequently in one area, clean that area of the paper path. To avoid damage, always remove jammed paper carefully without tearing it. Try to remove the paper in the same direction it normally moves through the printer. Even a small piece of paper left in the printer can cause a jam. Do not reload paper that has jammed.

The following can cause paper jams:

  • Using unsupported paper.
  • Selecting the incorrect paper type.
  • Using damaged paper.
  • Loading paper incorrectly.
  • Overfilling the tray.
  • Adjusting the paper guides improperly.
  • Dirt, debris, or paper scraps in the paper path.

Most jams can be prevented by following a simple set of rules:

  • Use only supported paper.
  • After loading the tray, at the control panel, select the correct paper type and size.
  • When printing from a computer, select the correct paper type and size in the print driver.
  • Avoid paper that is curled, wrinkled, torn, moist, creased, or folded.
  • Do not load more than one type, size, or weight of paper in a tray at the same time.
  • Flex, fan, and straighten paper before loading.
  • Observe the paper tray fill line; never overfill the tray.
  • Adjust the paper guides in all trays after inserting the paper. A guide that is not properly adjusted can cause poor print quality, misfeeds, skewed prints, and printer damage.
  • Store paper in a dry location.
  • If paper is jamming frequently in one area, clean that area of the paper path.

Hi it’s me again.  Wasn’t that some great information?  One other thing I wanted to mention.  The cleaning instructions for your printer can be found by searching on clean or cleaning on the online support pages for your product.


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