New Xerox Global Print Driver – V4 and V3

Recently a new version of the Xerox Global Print Driver (X-GPD) was released.  The new version is the Xerox Global Print Driver Version 4 (V4). The new V4 driver is aimed specifically at the Windows 10 and later operating systems. The V4 conforms to Microsoft’s version 4 architecture.  This new version offers all the advantages of the previous X-GPD, it is easy to install, offers simplified processes for IT staff and system administrators and reduces the time needed to install or upgrade a printer or multifunction device.  The Global Print Driver V3 is still available as well.

The Global Print Driver supports Xerox® Office and Production products including the Phaser®, WorkCentre®, ColorQube®, VersaLink®, AltaLink® and DocuSP®/FreeFlow® devices. Another advantage of the X-GPD is that it works with not only Xerox products but even those made by other manufactures. It is truly a universal driver supporting Xerox and non-Xerox printers PostScript and PCL.

With the V4 driver you must use the Xerox Desktop Print Experience application in order to achieve full functionality. The Desktop Print Experience is available on the Drivers & Downloads page for the Global Driver.

The new driver comes with some new documentation and information that you may find helpful in understanding and using the X-GPD:

Please take a look at the documentation and see if the Xerox Global Print Driver is right for you, your environment and your work processes.  I think you will find it is a time and money saver for your business.

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  1. Pat Nguyen August 8, 2018 - Reply


    • Cheryl Otstott August 21, 2018 - Reply

      Hi Pat,
      Thanks for reading the blog and thanks for your message. I am glad you found the blog informative.

  2. Ken Bradley August 27, 2018 - Reply

    Hi Cheryl – Just went to install the Xerox Desktop Print Experience software. However, it will not allow you to select an alternative hard drive location (ex. “D” drive) – only lets you install on the “C” drive in the default directory created by XEROX. My “C” drive space is limited and all of my programs and drivers are installed on my D Drive. Can you ask your app and driver programmers to allow the program to be installed on alternative drives. The installation folder location is shown during installation, however, access to change the folder is “blocked” during the install. Should be easy to accommodate/program. Can you see about having this changed? I can not install the program until this option is available. Thanks for looking into this, or forwarding it to the appropriate team.

    • Cheryl Otstott September 28, 2018 - Reply

      Hi Ken.
      Thank you for reading the blog. I have escalated your concerns and hopefully they will take a look at it soon. You can also call into support and tell them you would like to create a FER Feature Enhancement Request and they will help you create the FER to be escalated to the correct people to address your issue.

  3. Ken Bradley September 11, 2018 - Reply

    Hi Cheryl –

    Just tried installing Xerox Print Driver V4 & Xerox Desktop Print Experience for Windows 10 64-bit. However, the XDPE does not allow you to install on hard drives other than the C-drive. My C-drive is nearly full, and I always install my software, apps, and drivers on my D-drive whenever possible, and leave the C-Drive for the operating system only. Should not be difficult for the driver/XDPE programmers to edit the code to allow installation on any valid drive, not just the C-drive. Can you contact your programmers to allow alternate drive locations for the installation – I can not install the XDPE until they make this change. This update/change should benefit ALL your customers and provide them much more flexibility during installation. Thanks!

    • Cheryl Otstott October 22, 2018 - Reply

      Hi Ken,
      Thanks for reading the blog. At this time there is not a way to change the drive information for the installation. I have escalated your concerns.

      • Ken Bradley October 23, 2018 - Reply

        Thanks Cheryl! Let me know if you hear anything and if they address the installation drive selection issue. Would like to install the new driver, but can’t on my C drive.

        • Cheryl Otstott November 13, 2018 - Reply

          Hi Ken,
          I will let you know when I hear something. I did find out there have been other request like yours. You can also call into support and request a FER (Feature Enhancement Request). They will be better able to track and inform you of any changes.

  4. Tom Richards December 11, 2018 - Reply

    Hello. I downloaded the Xerox GPD v4 PS driver. As far as I can tell it now supports printing custom paper sizes programmatically just like the older v3 driver. If so, thank you so much!! This is why Xerox is the best. I am still testing this but it seems to have fixed our issues that required us to use multiple different drivers in the past.

    • Cheryl Otstott January 8, 2019 - Reply

      Hi Tom,
      Thank you for reading the blog. Also thank you for your comment. I am glad to hear that the new driver has fixed the issue you were seeing.

  5. Gabe September 7, 2019 - Reply

    Any comment on the difference between “Xerox Print Experience” (which appears to install itself when you install the V4 global driver) and the “Xerox Desktop Print Experience”? Frankly, the first one is a bad experience in that it’s very inconsistent with how it appears. It shows up as a generic pop-up that says “Launch app” when you start a print job and the interface is very lackluster. Now that I’ve recently installed the 2nd one, it’s more consistent with how it looks, however the 1st one keeps reappearing even though I’ve uninstalled it. Anyway to get the 2nd one to fully override the 1st one?

    • Cheryl Otstott November 19, 2019 - Reply

      Hi Gabe,
      Thank you for reading the At Your Service blog. I do not have any information on t6he differences of the 2 print experiences. As for removing the app, if there is not an uninstall option then I would suggest you contact your local support centre to request information for completely uninstalling the app.

  6. chad September 16, 2019 - Reply

    Most of your links are not working on this page.

    • Cheryl Otstott September 16, 2019 - Reply

      Hi Chad,
      Thanks for letting me know about the links. I have updated the 2 that were not working. I appreciate you taking the time to give me the heads up on this.

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