4 Places to Find Your Xerox Printer Serial Number

You will need your Xerox printer serial number. It is a good idea to have your serial number(s) recorded somewhere that you can get to them easily. If you are calling in or e-mailing in for support or requesting service you will need the serial number of your machine. There are many occasions on which you may be asked for the machine serial number.

The serial number is the way we keep track of many things about your account and machine. Serial numbers are composed of letters and numbers. The serial number of your machine is easy to find and there are several places that you can find the serial number. Watch this video about how to find the serial number on the WorkCentre 7500 family to get an idea about what we are looking for.

Where to find the serial number:

  1. The serial number is on the configuration or settings report of your machine. That report is a good thing to have on hand when you call in as well because it offers so many details about the settings of your machine. To find out how to print out the configuration or setting report please go to the support page for your machine and search on “configuration or settings report”.
  2. The serial number is on the display of the machine by pressing Device and then About if you have a AltaLink or on WorkCentres press the [Machine Status] button on the Control Panel. The serial number will be displayed on the Machine Information tab.
  3. The serial number is on a plate or sticker inside or on the back of the machine. Again to find these locations of the serial number please go to the support page for the machine and then search on “Serial Number”. The solution will walk you through finding the serial number on your machine.
  4. The serial number is also found on the first screen of the Embedded Web Server (Web Interface) or CentreWare Internet Services (CWIS).

You might find it helpful to keep a file of the configuration reports for your machines or a list of the serial numbers so that you will have them when you need them. Before you call for anything concerning your printer or multifunction device please try to have your serial number handy, it will make things go smoother and help us to help you.

Related Posts

Receive Updates


  1. Rajendra December 3, 2018 - Reply

    7835 serial number 3912387134
    Please Give me activation code

    • Cheryl Otstott December 13, 2018 - Reply

      Hi Rajendra,
      Thank you for reading the blog. Please contact your local support centre for information on activation codes.

  2. salman February 12, 2019 - Reply

    i need serial number for install driver .

    • Cheryl Otstott March 12, 2019 - Reply

      Hi Salman,
      Thank you for reading the blog. You do not need a serial number to install a driver. If you need further assistance please contact your local support centre.

  3. Stephen White October 11, 2019 - Reply

    Serial number is all Xs on printer control panel. Any way that I can set it?

    • Stephen White October 11, 2019 - Reply

      Printer is 8580DN

      • Cheryl Otstott January 14, 2020 - Reply

        Hi Stephen,
        Please see my answer to your original post.

    • Cheryl Otstott January 14, 2020 - Reply

      Hi Stephen,
      Thank you for reading the At Your Service blog. Please contact your local service technician for help with this issue. The serial number should show automatically on the control panel.

  4. Neeraj Bhadouria December 26, 2019 - Reply

    Dear Mam/ Sir,

    Pls confirm me in Xerox model No. 8010 is availble or not.

    • Cheryl Otstott January 22, 2020 - Reply

      Hi Neeraj,
      Thank you for reading the blog. If you are referring to the 8010 Star Information System from the 1980s no that machine was retired long ago. We do not make any other 8010 that I am aware of here in North America.

  5. Mohammed AL March 18, 2020 - Reply

    need installation driver for Xerox® WorkCentre 7120 PS , windows 10, 64 bit
    couldn’t find installation driver

Post A Comment

Your email address will not be published. Required fields are marked *

To see how we protect your personal data, view our Privacy Policy.