Xerox Multifunction Devices and SMB

Scanning documents using your Xerox multifunction device (MFD) to a server uses the Microsoft Server Message Block (SMB) protocol.  There are several versions of the SMB protocol.  The SMB protocol used for scanning is negotiated between your server and Xerox device. Generally the highest version that both the server and the Xerox device support will be used.  But it is possible to disable lower versions of SMB by configuring the changes on the server.

To find out the currently supported SMB versions for your Xerox device please take a look at the “Xerox Multifunction Device Scan to SMB Support” document.  This document explains the currently supported SMB versions for the scanning features.  The document does not address SMB versions when used for device authentication.

The tables in the document assume the latest available software for the product.  The document tables will be updated as changes occur to the products.   Below is a video from the Xerox Support channel on YouTube that will walk you through setting up scanning using SMB.

If you cannot or do not want to use SMB scanning you can use the File Transfer Protocol (FTP).  Please take a look at these instructions for setting up FTP on Windows 10. Here comes the required legal stuff – these instructions are from an independent site and not endorsed by Xerox, use at your own risk.

You can find out more about both SMB and FTP scanning by searching on the support site for your machine or by searching for SMB and / or FTP on the Xerox Community Support Forum.  As mentioned previously the Xerox Multifunction Device Scan to SMB Support document will be updated as required going forward.  If you have additional questions you can post on the Forum site or contact your local support centre.

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  1. Rob Morris September 13, 2017 - Reply

    Wondering about our devices (VersaLink) and the new requirements for SMB scanning. Given they do not support SMBv3.

    Windows 2016 has this technical note about SMB version 2:

    With the new release (Windows server 2016), any third party SMB 2.x.x or SMB 3.0.x implementations that do not implement “Secure Negotiate” will be unable to connect to Windows.

    Do we employ the “Secure Negotiate”?

  2. Carole Levrat February 21, 2020 - Reply

    Thank you for a good news.
    Carole Levrat

    • Cheryl Otstott April 6, 2020 - Reply

      Hi Carole,
      Thanks for reading the blog and i am glad you found it helpful.

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