Time Sensitive Update Required

Users or owners of Versant 80 or Versant 2100 Press or Xerox Color C60/C70 please be aware that the SHA-1 Security Certificates will expire June 30th 2017.  What does this mean to you?  It means that you must update your System Software on your product so that you can begin using the SHA-2 Security Certificates to comply with the latest data transmission security practices. The Security Certificate is used in the time saving services of Automatic Meter Reads (AMR), Automatic Supplies Replenishment (ASR) and remote diagnostics.   If you use these services or plan to in the future these updates are for you.  If your device is not updated by the June 30th 2017 deadline you will lose the automatic services you may be using.

The upgrades are easy to do, no technician required. All you need is a user with system administrator rights and the instructions in the Security Bulletins.  Detailed information about the upgrades and instructions on how to perform the upgrade are included in the Security Bulletins for the machines.  Security bulletin for the Versant 80 or Versant 2100 press or the Color C60/C70 are linked here or you can find them on the Security website. At the Security website search for the model of your machine using the lists provided.

Why is this happening?  The National Institute of Standards and Technology (NIST) has determined that SHA-1 (Secure Hash Algorithm) security certificates will no longer be supported.  The expiration date for the Xerox SHA-1 Security Certificate is June 30th 2017.  Authentications must be made using SHA-2 after June 30th date to comply with the latest data transmission security practices.  Please upgrade your system software as soon as possible so that you maintain secure data transmissions that enable the automated services and support.

For additional information or questions please see the installation instructions and release notes included in the download or contact your local support centre.

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  1. Mary July 21, 2017 - Reply

    The paper keeps jamming and it won’t let me cancel the print job at the machine or on my computer.

    • Cheryl Otstott July 31, 2017 - Reply

      Hi Mary
      Thanks for reading the blog. you do not mention what machine you are using so I can not offer specific information. I would suggest taking the paper out of the machine and fan it. Flip the paper stack over and load it back in. If it still jams try a new ream of paper. If the problem continues please consider contacting your local support centre.

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