It seems to be update season for operating systems. Recently new updates were released for the most popular operating systems Microsoft Windows and Apple macOS. Let’s look at how this may impact your Xerox Printers or Multifunction Printers. Microsoft released its Anniversary update to the Windows 10 OS. This update has caused issues for some people with settings not holding and reverting back to defaults. Windows has acknowledged the issue, it is not limited to the Xerox drivers. Please take a look at the information provided by Microsoft on this issue. Also take a look at this Xerox Community Forum post for information on this settings issue.
Apple released its new operating system update macOS 10.12 Sierra This update does seem to have impacted the printer drivers of many printer companies including Xerox. Drivers compatible with macOS 10.12 Sierra have been posted for many of our printers. Please refer to the macOS 10.12 Sierra compatibility document to see if and when a driver will be available for your printer or multifunction device.
When using the latest driver from Xerox you may encounter issues if you attempt use IPP/Bonjour. Make sure you install the driver using a LPD port. Another setting that could cause issues is the setting in the Print With box. Make sure that the Print With box does not show Airprint or Generic PS, it should be set to Xerox ppd. If you have noticed any issues that have not been cleared by updating your driver please consider reporting them to your local Xerox Customer Support Centre or post on the Xerox Customer Support Forum.
Always remember to read release notes and any other documentation for operating system upgrades before loading them to your systems. Make sure the operating system updates are compatible with your peripheral products and that any patches or changes are made when updating so that you do not experience downtime. You may even need to put off updating for a while until you can get what you need to be sure all your connected products will work with your setup.
If you need additional information or have additional questions please search on the support page for your machine, post a questions on the Xerox Community Support Forum or contact your local support centre.