Xerox App Gallery is Here!!

Well this is turning out to be a big year and it is only March.  Not only is it an election year, leap year and the Summer Olympics start in August but the Xerox App Gallery has been launched.  The Xerox App Gallery is a selection of apps that add new features or capabilities for your multifunction printers.  The apps in the Xerox App Gallery are designed by Xerox and Xerox third-party partners.

In the App Gallery there are apps that can improve productivity, simplify workflows, convey pertinent business information, and enhance the overall user experience.  With an App Gallery account you will have direct access to apps for your machine. An App Gallery account allows you to view and acquire Apps, install Apps to the multifunction printers and manage your Apps, licenses and your multifunction devices.

The Apps in the Gallery are either free with no license required or they may require you to purchase a license, these Apps are called Paid-License Apps.  Apps generally add, extend and/or customize the functionality of the Xerox Multifunction Printers.  Apps available in the Xerox App Gallery include Apps in the following categories:

  • Printing, Scanning, and Faxing Apps
  • Cloud Apps
  • Device (MFP) Management Apps
  • Third-party Partner Apps

Now the question is how do you get the Xerox App Gallery?  Let me explain the options.  By default, many Apps from Xerox App Gallery, including the Xerox App Gallery App, are pre-installed and available on all 2016 Xerox ConnectKey Technology-enabled i-series MFPs. Most of you will have a device that does not have the 2016 Xerox ConnectKey Technology, you can manually install the Xerox App Gallery App.  The Xerox App Gallery App is available from the Xerox App Gallery Web Portal.

Once you have the Xerox App Gallery App installed you can select it from the control panel and either create an account or log in to an existing account.  When you are logged in you can perform App Gallery functions such as browse available Apps and Install and update Apps.

To use the Xerox App Gallery App your device must meet the following requirements:

There are instructions in the online support for the Xerox App Gallery that will explain how to enable the Xerox Extensible Interface Platform (EIP). To find out if your multifunction machine can utilize the new Xerox App Gallery please see the solution for compatible machines in the online knowledgebase for the Xerox App Gallery.

To learn more about the Xerox App Gallery please check out the support site if your questions are not answered by the information provided on the support site then navigate over to the Xerox Customer Support Forum and post your questions in the board dedicated to the Xerox App Gallery. Please take a look at the following video for more information.

Chances are one or more of these Apps will help you or your customers with your work processes.

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  1. Ramiro December 14, 2017 - Reply

    Necesito una cuenta para App Galery

    • Cheryl Otstott December 14, 2017 - Reply

      Hi Ramiro,
      Thank you for reading the At Your Service blog. If you need an account for the App Gallery please ask about how to get one on the App Gallery board on the Xerox Community Support Forum.
      If you are unable to find the answer through the App Gallery board then please consider contacting your local support centre.

  2. […] few weeks we have talked about the Xerox ConnectKey, EIP Extensible Interface Platform, and the Xerox App Gallery.  Many features and options are available to help you stay up with the fast moving business world […]

  3. Derek Barnes October 15, 2019 - Reply

    Connect 2.0 for Box error 299
    “An unexpected error has occurred while attempting to run the requested application. Please contact the local system administrator to ensure network connectivity is working between the device and application server.
    Error (299) Detail: an unknown error related to the remote content was detected

    • Cheryl Otstott January 14, 2020 - Reply

      Hi Derek,
      Thank you for reading the blog. With so little information I am not able to make any suggestions for resolution of the error. Please post your question with more detail in the Xerox Customer Support Forum or contact your local support centre for additional assistance.

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