Scanning to File on the Multifunction Printers Using SMB

We have talked scanning several times on this blog and it seems to still be a popular subject. So I am happy to present you with a new video that will walk you through the steps to setup scan to file using SMB. This video is courtesy of our support analysts in Canada. You can find this video on the video tab of the machines that have the scan to file using SMB ability or simply watch it here, I have posted it below.

As always you can find the written instructions on the online support page for your machine but the video just gives you a different way to view the steps. The screen – by – screen instructions may help you navigate all the steps involved a little easier. Another resource is the blog article about SMB scanning which was part 4 of our scanning series from last year at this time.

Other issues with SMB scan to file can be found by searching for “SMB” on the Xerox Support Community Forum. You will be presented with a list of posts about SMB scanning and might be able to find exactly what you need. If not you can register for the Forum, its fast and easy, and post your own question. Finally if you still have questions you can contact your local support centre. One way or another we can get you scanning!

Please let us know if you find the video helpful and if you would like to see more like this by leaving us a comment.

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  1. thomas June 23, 2016 - Reply

    Why the video is Missing?

    • Cheryl Otstott June 27, 2016 - Reply

      Hi Thomas,
      Thank you for reading the blog and I am sorry that you could not see the video. You would need to have Java and Flash in order to see the video. Alternately you can go to the video tab on the online support and watch it there. I have provided this link to access a video tab that contains the video. I hope this helps.

  2. Michael Cannon September 29, 2017 - Reply

    Is there an updated version of this for OS X High Sierra? I’ve recently upgraded only to discover that FTP support isn’t included without going through the terminal. So I’m trying to set up our 550c to scan over SMB.

    • Cheryl Otstott September 29, 2017 - Reply

      Hi Michael,
      Thank you for reading the At Your Service blog. Please make sure you have installed any available updates to the firmware and drivers. You will need to us SMB with the High Sierra OS. Make sure to use the Mac IP and not the hostname using port 445. If you continue to have issues setting up please consider contacting your local support centre or posting on the Xerox Community Forum.

  3. Eddy January 8, 2018 - Reply


    do you have a link for the SMB-Setting for Xerox Workcenter 6605?
    till now i was using FTP, after the OS Update to high Sierra i cant scan to FTP anymore.

    now i m planing to setup scan to SMB?
    do you maybe have step-by-step description to use SMB with high sierra?


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