I have been held up by my printer. I’m not talking about “Stop! This is a hold-up give me all your toner and no one gets hurt!”. I’m talking about the “job held for resources” message that can pop up when printing. It is annoying but it is not the machine’s fault. It just means that the paper in the machine is either not right for the job you have submitted or else the paper trays have not been setup properly. Both of these issues are easy fixes and you can be back to printing in no time if you know what to do.
You can find instructions on fixing this issue on the support page for your machine. Simply search on “held for resources” without the quotation marks and you get instructions on how to resolve the message. Below is a video that walks you through some of the steps to take to fix this issue. Remember the screens in the video may vary from your model but the concept is the same.
The main thing to remember is that the color, type and size of the paper selected in your program needs to be the same as the paper in the tray to which you are printing. If the color and type are not a concern you can use auto settings. But if you need a specific type and color then those must be defined correctly in the trays. If you have additional questions about the job held for resources you can contact your local support centre or you can ask your questions over on the Customer Support Community.
Don’t be held up by your printer!!
A video used to be embedded here but the service that it was hosted on has shut down.