Xerox CentreWare Internet Services (CWIS) – A Short Review

Have you used CentreWare Internet Services (CWIS)? CWIS is a very useful tool available on Networked printers. CWIS is the embedded HTTP server application that resides in the printer. Internet Services allows Administrators and Users to modify network and system settings on the printer from the convenience of their computers. The CWIS allows you to program and check the status of the machine from the comfort of your office or cubicle. I love this feature because I can do so many things without having to touch the printer. This can save me time and the CWIS interface is so easy to use. I can check the status of the printer, the paper trays and the consumables. I can check settings and actually change settings from the CWIS screens. Please be aware that some changes may require the Administrators password. I can even upgrade the machines firmware from the CWIS.

Pretty much anything you can do from the User interface of the machine you can do from the CWIS. All you need is the Internet Protocol (IP) address of the machine and you can access the CWIS. The IP address will be a number split into octets. Example: 123.456.789. Why are these 3 digit sets separated by decimal points called octets and not triads? Good question, the answer is each set of 3 numbers is 8 bits of information so they are called octets, okay granted that is a little confusing but all you really need to know is the IP address and you are in the CWIS.

How? Well simply open up a web browser of your choice, Internet Explorer, FireFox, or any other browser and enter the IP address in the Address field and press Enter / Return. The IP address of your machine can be found on the Settings or Systems report. These easy steps will take you to the CentreWare Internet Services where you will see several tabs that will allow you to program many functions of your machine. Please take a look at this feature and head on over to the Support page for your machine and search on CWIS to see all the things that can be accomplished using this interface. Explore the possibilities!!!

Below is a graphic of the main screen for CentreWare Internet Services (CWIS). Disclaimer: not all machines will have the CWIS, your window may look different depending on the model of your machine and browser being used, 4 out 5 dentists agree, images may be larger than they appear, and results may vary. (Just making sure you’re paying attention!!)

Related Posts

Receive Updates


  1. Tayeb June 29, 2015 - Reply

    scanner on Xerox 6204 is not accessible

    • Cheryl Otstott July 7, 2015 - Reply

      Hi Tayeb,
      Thank you for reading the At Your Service blog. Please take a look at the copy/scan manual for information on scanning. If you do not find what you need please consider contacting your local support centre.

  2. […] The auditron is also great for accounting and tracking usage of the printer by person or by department. Tracking can be helpful to identify usage trends and for bill back to departments or users at the end of the month or quarter. These are just some of the potential uses. There are so many possibilities for using the feature to control the use of the printer and its supplies. On most printers the auditron or accounting is set-up through CentreWare Internet Services (CWIS). We discussed CWIS in an earlier blog, please click here to review the CWIS blog. […]

  3. eduardo February 15, 2016 - Reply

    compre una impresora xerox 3020 pero no se como instalarla a traves del WI-FI,
    me podrían ayudar? el hecho es que tengo una notebook y no tengo muchos puertos usb disponibles y estoy permanentemente enchufando y desenchufando la ficha a la compu, Muchas gracias
    Eduardo Fritzler

    • Cheryl Otstott February 17, 2016 - Reply

      Hi Eduardo,
      Thank you for reading the At Your Service blog. I think you are asking about setting up wireless on the Phaser 3020. Please take a look at these instructions. If this does not help please consider contacting your local support centre.

  4. saleh February 23, 2017 - Reply

    where wifi key Phaser 3020 please ??

    • Cheryl Otstott February 28, 2017 - Reply

      Hi Saleh,
      Thank you for reading the blog. The wifi key would come from your wifi router. Please contact your network provider for information on your key. Please consider contacting your local support centre for additional assistance.

  5. Gutierrez Gonzalo July 8, 2017 - Reply

    Hola quisiera imprimir desde Android . Me dice que no es compatible

    • Cheryl Otstott July 18, 2017 - Reply

      Hi Gutierrez,
      Thanks for reading the At Your Service blog. I understand you want to print from an Android. You do not give any other information like what machine you are using or what you have tried. I would suggest you contact your local support centre for additional assistance.

  6. Theresa Mahaffey August 13, 2017 - Reply

    According to the User Guide, In order to access CWIS I need to open a browser and enter the machines IP address and go to login and enter the default ID and Password (admin and 1111). I followed the instructions but the default ID and password do not work. Please help??

    The machine is WC3215.

    Thank you,

    Theresa Mahaffey

    • Cheryl Otstott August 23, 2017 - Reply

      Hi Theresa,
      Thank you for reading the blog. If the username and or password have been changed from the defaults you would need to contact the previous machine operator to find out what they were changed to. The username and password are a security feature and we recommend you change them to safeguard your machine and information. If you cannot find anyone that knows what the username and or password were changed to then you will need to have service come out and reset the machine to change them back to the defaults. Please consider your contacting your local support centre for additional assistance.

Post A Comment

Your email address will not be published. Required fields are marked *

To see how we protect your personal data, view our Privacy Policy.