Logging in as the System Administrator on your Xerox Printer or Multifunction Device

Do you know how to log in as the System Administrator on your Xerox printer or multifunction device?  The system administrator mode allows you to use many accounting and security features and gives you access to change default modes on the machine.  The machines come with a default username and password.  We recommend that you change the password to something unique to limit access to the people you choose to have the ability to change settings on the machine or in the system administrator areas of the machine.  Changing the password can also protect you and the printer/multifunction printer from potential security breaches.  When you change the password please make sure you remember what it is, if it is lost or forgotten service will be required to reset the password.

To find out what the default username and password are you can search on username or password on the support page for your model of machine.  The username and password for the machine is the same as the one you would use when making changes in the CentreWare Internet Services.  The username and password are needed to access the Tools mode on the user interface at the machine.  So this username and password are important in the configuration and the security of your machine.  We have a video that shows how to login at the machine as the system administrator.  The video is for the  WorkCentre 7500 series but the concept is the same on all the products, but the screens may vary on your machine.

Please always remember to log out of the system administrator mode to safeguard your machine.  If you have any questions about the system administrator logon or how to change the password from the default, please look at the support page for your machine.

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  1. juvenile May 5, 2015 - Reply

    sorry i forgetten my administator password and a dont knew how to reset the password

    • Cheryl Otstott May 11, 2015 - Reply

      Hi Juvenile,
      Thank you for reading the At Your Service blog. You do not mention which machine you are using but if you are using the default username and password you can go to the support site for your machine and search for username and or password. If this does not help please consider contacting your local support centre.

  2. DSW&RO Sabarkantha November 19, 2016 - Reply

    We have Xerox Work Centre 5325 in our office. The machine suddenly got off road and showing message that there is fault/error and call your system administrator.

    • Cheryl Otstott November 30, 2016 - Reply

      Hi Sabarkantha,
      Thank you for reading the blog. I am unable to give you any suggestions with the limited information you have provided. Please search for your fault or error code on the support pages for your machine or contact your local support centre for assistance.

  3. A. Tottle August 31, 2017 - Reply

    My print jobs have a gap at the top.

    I tried to log in using IE and it lets me in local user mode but wont let me log in to Admin unless Im on the actual printer.
    So No1 how to I remote log into the printer as admin. It is a Docucenter – VI C2271 which I can find on your site BTW.
    No2 How do I get rid of the gap at the top. Its not the driver and the page setting is the correct type ie A4

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