New Enhancements to the Xerox Customer Support Forum

Recommended ContentThe Xerox Customer Support Forum has added a couple of new helpful features.  One feature is the Recommended Content block.  The Recommended Content block displays at the bottom of posts.  The recommendations are other posts that contain similar information to the post at which you are looking.  This will give you other options for possible answers to questions or issues you are having with your machine or application.  We hope you will consider clicking on and reading the other related posts to see if you can find additional useful  information. This feature combined with the forum search should help you  to find information  about  your issue if it already exists on the forum.   

The other new feature is the suggestions that will display as you enter the subject for  your post.  You will see displayed posts similar to the title that you are typing in to the subject  field.  If you do not want to see the suggestions you can turn off the feature by selecting Turn Off Suggestions in the lower right corner of the drop down box that displays.  This feature could find you an answer before you even start to post your message.  How is that for efficient?!  Try out these new features and see if they simplify your Xerox Customer Support forum experience.   

Remember that there is also a section on the right that highlights the latest solutions titled New Solutions.  There is a link in this section called Find More Solutions that will expand to show you a list of accepted solutions.  This section is another good source of solutions for issues on the forum. 

Take a look at these features as you look for solutions on the Xerox Customer Support Forum.  If you don’t find the information you need through these features then please post your issue and see if someone has the answer you need.

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3 Comments

  1. AGNIESZKA August 14, 2014 - Reply

    Does anyone know how to set up DRAFT quality printing on Xerox Phaser 3320? I looked through printer options as well as user manual and seem not to be able to find it….

    • Cheryl Otstott August 28, 2014 - Reply

      Hi Agnieszka,
      Thank you for reading the At Your Service blog. There is not a mode labeled DRAFT. If your goal is to save toner try the toner save mode. If the goal is overall savings please take a look at the Earth Smart Options. If this does not help or answer your questions please consider contacting support or utilize the Fast Track to the Expert.
      Thanks,
      CherylO-Xerox

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