Print Around Held Jobs: No Fuss, No Muss with Xerox

Have you heard about Print Around?  Print Around is a feature on many of our printers and multifunction printers that eliminates print bottlenecks.  The feature is automatically enabled and directs print job flow.  Print job flow can sometimes be like a traffic tie up.  If a car overheats and stalls you are not going to wait behind it till the tow truck comes and moves it are you? No, you are going to go around it, print around does that for your print jobs.   If a job is held because it needs resources, like we spoke about last week, or there is an error with that job the other print jobs will go around the held job but without the horn honking, muttering under the breath and potential obscene gestures that might be used in the traffic scenario.

This keeps your jobs flowing instead of stopping everything for an issue with one print job.  Print Around keeps you and your printer productive and avoids wasted time.   The best thing about Print Around is that it works with no actions by you.  It is automatic, how great is that?

Here are a couple of videos about Print Around with a different analogy, Football.  The second video shows a short demonstration of Print Around on a Xerox Multifunction Printer.  Search “Print Around”  with the quotation marks on Xerox.com for more information and to see if your machine has this feature.

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10 Comments

  1. Rob Morris September 12, 2013 - Reply

    It is my experience if the job is running and runs out of paper, Print Around will not do this. Also I would like to know what machines do have this feature. I’m guessing all the CK MFP’s but what about entry production color units like the 700i. With its DFE needed, I’m guessing Print Around is a no go…if someone could clarify that’d be cool

    • Cheryl Otstott September 12, 2013 - Reply

      Hi Rob,
      Thank you for reading the At Your Service blog. If you are in the middle of a job run, for instance on the 26 page of a 50 page job when the paper runs out then you are probably correct that it will not print around in that scenario. I have not tested that. The features is intended for the jobs in queue, if one comes up that needs legal paper and there is no legal paper loaded then that job will be held but jobs queued after that job that need letter that is loaded will go ahead and print around the held job. As far as I know this feature is not available on the production printers because the print queues are different.
      Thanks,
      CherylO-Xerox

  2. Sarah November 18, 2013 - Reply

    We are not too happy with this feature. With our HP printers, we can tell them that if a doc comes in on US letter it should print it on A4. With Xerox, we have a stack of held items (and not letter paper to print on) and a long line of angry users. We’d like to be able to just tell the machines to print letter jobs with A4.

    • Cheryl Otstott November 21, 2013 - Reply

      Hi Sarah,
      Thank you for reading the At Your Service blog. You do not mention which machine you are using. Many of our machine have a paper substitution feature. Please see this sample solution regarding the feature for the WorkCentre 7400 family. Please search the online support for your specific machine to see if and how to activate the feature. If this does not help please consider contacting your local support centre for more options.
      Thanks,
      CherylO-Xerox

  3. Paul Mercier February 23, 2015 - Reply

    I am a Xerox service technician and this feature has been a great addition for our customers and for me as it reduces service calls and customer frustration. I was wondering if there is a resource which lists the products which have this feature available?

    • Cheryl Otstott February 26, 2015 - Reply

      Hi Paul,
      Thank you for reading the At Your Service blog. I do not have a list of printers that have the print around feature. You can try doing a comparison on the printer pages. Alternatively try contacting you local support centre.
      Thanks,
      CherylO-Xerox

  4. Derek Torinus October 19, 2015 - Reply

    Is the Xerox “Print Around” technology available on the Xerox WorkCentre 78xx-series, as well as Xerox WorkCentre 7970 machines? I am a Xerox Sales Representative and Analyst, and I have a customer with a 7970, and “Print Around” doesn’t seem to be working… Is there a setting in the machine that I need to enable? Currently, this customer needs constantly delete jobs in the queue, as a few employees are printing incorrectly, and all other jobs are being held up – this has created a ton of headaches for this customer, and it has frustated other employees. Please let me know where “Print Around” feature stands on the aforementioned models – thank you!

    • Cheryl Otstott October 26, 2015 - Reply

      Hi Derek,
      Thank you for reading the At Your Service blog. The machines you mentioned do not seem to have the Print Around feature. Please contact your local support centre to see if there is a workaround for the issue.
      Thanks,
      CherylO-Xerox

  5. Laura December 19, 2016 - Reply

    I am using a Xerox WorkCentre 6605, how long do jobs sit in the queue after the machine runs out of paper before disappearing? After reloading the machine with paper there were several jobs that never printed.

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