Scanning: Part 3 Using File Transfer Protocol (FTP)

File Transfer Protocol (FTP) is one of the ways you can scan from your multifunction device (MFD) to your network.  If you will be using FTP then in addition to the prerequisites we talked about in the last post, an FTP service must be installed and configured correctly before the printer can be setup for network / workflow scanning via FTP.  Different FTP services are available.  For Microsoft Windows operating systems a common FTP service available is Internet Information Services (IIS).   The FTP service must be running on the scan server computer, which allows both read and write access.

It is recommended that the scan user be created specifically for network scanning purposes.  The scan user is used by the multifunction device to access the file repository during the scan process.  The scan user must be granted access to the shared folder that you create as the destination for your scanned images. The share folder should be created below the home directory of the FTP, if that is not possible then a virtual directory will have to be created.

There is a procedure you can run that will test the FTP connection.  The process requires knowledge of DOS and an FTP program.  To go through the procedure you will need to have the IP address of the FTP server and the User name and password for the scan user.  You can find instructions to the test procedure in the case “How To Test an FTP Connection on a Computer Using a Command Prompt to Make Sure Workflow Scanning Will Work”.   This case, though residing in the knowledgebase for the ColorQube 9200 family, will work to verify the FTP connection for any Windows based product regardless of which Xerox MFD you have.   

For full instructions on setting up network scanning using FTP, please go to your support page and search on “FTP”.  Let’s recap what needs to be done to set-up network scanning using FTP:

  • A log in user account that the printer can use to log in locally (a member of power users or print operators) to the scan server.
  • FTP server service running on the scan server computer, which allows both read and write access.
  • The directory listing style of the FTP service needs to be set to UNIX.
  • A share folder must be created.
  • If the share folder (repository) is located somewhere other than below the home directory of FTP then a virtual directory must be created with read and write access in the FTP service pointing to a subfolder within the share.

All of these instructions in detail can be found in the online knowledgebase that is on your support page.  

Disclaimer:  Xerox is not responsible to provide, install, or configure the FTP service.  Please contact your system administrator or the FTP manufacturer for assistance and support of the File Transfer Protocol (FTP) program. 

Phew!!  That was a lot of information.  In the next part of our scanning series we will look at scanning using Server Message Block (SMB).  Hope to see you then!!

Related Posts

Receive Updates


  1. […] Scanning: Part 3 Using File Transfer Protocol (FTP) […]

  2. rena l. February 20, 2018 - Reply

    i have a phaser330mfp, i don’t have an option of scanning. my question is: how can i connect to a scanning program?

Post A Comment

Your email address will not be published. Required fields are marked *

To see how we protect your personal data, view our Privacy Policy.