Security is so very important in this digital age. Lately there has been some media attention concerning information being stored on hard drives of printers and copiers. Please read this Xerox blog about the news coverage. Xerox hears your concerns and has always strived to make sure our machines are secure and your information is safe. As we all know hackers and opportunists exist and will continue to try to steal information and identities. It will take us all working together to safeguard your data.
I would like to make you aware of some of the information available to you from Xerox. Xerox has a website devoted to security, security features and security options. Also the hard drive information issue is addressed in a document that will explain the options available for protecting your hard drive. We even have a program to assure that the data in your old products is properly and safely disposed of when you replace a competitor’s machine with one of ours.
Let’s look at a few specifics concerning hard drive security on copying and printing devices.
- Not all copiers have hard disk drives. Those that do not are not at risk.
- Some copiers and multifunction devices have hard disk drives, but do not use the hard disk drive for the copying function. These are also not at risk.
- Those copiers and multifunction devices that use hard disk drives for copying should have an “image overwrite” feature that destroys the copied image immediately. That function should be built in, (which Xerox does), or installable via a security kit. If neither solution exists for the product, it is at risk.
- Most copiers and multifunction devices that have hard disks include a disk encryption feature which encrypts all stored customer image data with the state-of-the art Advanced Encryption Standard (AES) encryption algorithm.
- Xerox has developed a disk removal program so that prior to a device being returned a Xerox technician will remove the disks and leave them with the customer. This program charges a flat fee per machine for the service. Contact Xerox Customer Support for information on fees and availability in your area.
Again our goal is to keep your information secure. Online Support also has information about security. You can search on “security”, “hard drives” and / or “image overwrite” to find out what you need to do or what you can do to protect your information. Please look over the information provided and contact Xerox with any issues or concerns.
Take a look at this fun video about the serious business of security and then explore the links and familiarize yourself with all the security features and options available to you. If you have any questions please do not hesitate to contact us.