My homage to Dorothy. As Dorothy from the Wizard of Oz said, “Toto, I’ve a feeling we’re not in Kansas anymore.” Definitely not Kansas, we are living in the times and land of Social Media. We are in the age where information travels worldwide at what seems like the speed of light. Social media has “blown up” in the last 14 years with the founding of LinkedIn on May 5, 2003, Facebook on February 4, 2004, the launching of YouTube in February 2005 and the creation of Twitter on March 21, 2006, just to name a few. Blogging is the granddaddy coming into its own in the early 1990s. Xerox is being proactive in trying to connect to you, our customers, through many different forms of social media that you use and enjoy.
Our goal in using social media is to get information to you as quickly as possible and to keep you in the loop about what is going on in our ever changing business. So how can you connect to us you ask? Well first subscribe to this blog using the subscribe section to the right, see it right over there? (Ok imagine me pointing to the right.) Just enter your e-mail address and choose the notifications you would like. We will notify you with a short and simple e-mail when this blog and only this blog posts a new article or you can choose the digest option to get a weekly or monthly notification. You may also unsubscribe at any time, though we hope you don’t, again right over there on the right.
We have the Xerox Customer Support Community which is a peer to peer forum where you, the customers, help each other with answers to questions about our products. The community is a helpful support resource available to you 24 hours a day 7 days a week. The community includes a search feature to help you find answers to your questions. You can also tailor subscriptions to posts that you want to follow. While you are at the forum maybe you will have an answer to share with another user. Register for the forum and join the conversation.
You can subscribe to our support channel Xerox Support on YouTube where you can watch videos about how to use your machines and how to troubleshoot problems you may run into while using your machine(s). You can follow us on LinkedIn and see all the new and interesting things that are going on at Xerox.
You can follow XeroxSupport or Xerox on Twitter which will keep you up to date on the latest things going on at 140 characters or less. There are several other Xerox groups on Twitter that you can follow as well. We also have a corporate Facebook page where you can learn even more about Xerox and what we are doing. In addition to the main corporate Facebook page there are several other Xerox pages for different divisions and countries.
You can find out even more about our social media presence by taking a look at our social media page on Xerox.com. Make sure to click on the “Our Communities” link on the right for more information about our support forum and our presence on LinkedIn and Facebook.
Shameless promotion ahead. You can use the Facebook, Tweet, Google +, email app, print and LinkedIn buttons at the top of this post to share this blog or any Xerox blog!
So subscribe to us, friend us, follow us, and check out our channel, don’t make me get the flying monkeys!
Did you know that the first tweet that can be verified was “just setting up my twttr” sent by one of the developers Jack Dorsey at 1:02 pm on March 21, 2006? Do you think in decades to come that tweet will become as well known as “Mr. Watson, come here, I want you.” the first words spoken on the telephone by the inventor Alexander Graham Bell on March 10, 1876, 139 years earlier?
Until next time “Pay no attention to that man behind the curtain!” – Wizard of Oz 1939