Scanning: Part 4 Server Message Block (SMB)

Welcome back to adventures in scanning.  This time we will be looking at scanning using Server Message Block (SMB). The SMB protocol is an application layer network protocol mainly used to provide shared access to files, printers and other communication on a network. SMB works through a client server approach, which means that the client makes specific requests and the server responds accordingly.

It allows access to remotely stored files as well as other resources, including printers. The client is able to read, create, update files, and communicate with a program running on a server setup to receive the client request. The scanned files then can be accessed through the user’s network or the user’s own computer.

So what does all that mean to your network or workflow scanning?  Well in order to use SMB for scanning a Scan folder must be created and configured before the network / workflow scanning can be configured.  SMB scanning uses a shared folder with full control located on a network computer.  Scans will be sent or filed to the shared folder.

A scan user must also be created with sufficient rights or permissions to access the scan folder.  It is recommended that the user be created specifically for the network scanning process.  The scan user is used by the multifunction device (MFD) to access the scan repository or folder during the scan process. Make sure that you make note of the user name and password as you will need that information later on.

You are responsible for creating and configuring the Scan folder and the scan user.  If necessary contact your System Administrator, network support personnel, or the person that helps with your network issues to help you create the folder and user. 

The hostname of the workstation must also be known to setup the SMB scanning.  This information will be used later to setup the templates used in the scanning process. 

To recap in order to scan SMB you will need the following list of items to be complete:

  • The printer must be connected to the network.
  • The IP Address of the printer is required, and the HTTP option must be enabled. If you do not know the IP Address or whether HTTP is enabled, print a Configuration / Settings Report from your MFD.
  • A user account for the scanner must be created (account needs full control access rights). The user needs to be a local user on the workstation and not a domain user.
    SMB uses local rights and not domain rights. Record the username and password for future use.
  • A folder to be used as a repository for the scanned files must be created. The folder must then be shared with full control.
  • The Hostname of the workstation must be known.

The SMB protocol used for scan-to-file encrypts passwords so a network trace is unable to capture the file, this makes SMB scanning more secure than FTP filing.  This is something to consider and / or discuss with your Network or Systems administrator before choosing your scanning protocol. 

So that is SMB, next time we will look at how to create the templates at the Multifunction Device.  See you soon!!

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12 Responses to “Scanning: Part 4 Server Message Block (SMB)”

Comment 1

Paul DeGeorgio on Mar 06, 2012

Two years into the business and even with doing at LEAST two of these set up’s a week, I still get stumped. This series has been invaluable and a copy is going right in my portfolio, where ever I go. Thanks.

Comment 2

Cheryl Otstott on Mar 06, 2012

Hi Paul,
Thank you so much for your kind words. I am glad you are finding this series helpful and thank you for reading the blog!!
CherylO-Xerox

Comment 3

Pierre-Olivier on Mar 07, 2012

Hi all,
Why not a domain user for the account ?
Works great on many devices.

Thanks

Comment 4

Cheryl Otstott on Mar 07, 2012

Hi Pierre-Olivier,
Thank you for reading the blog. For our devices we have found that the local user account provides consistent results and is the configuration that the feature was designed to use. If you are using a domain user and it is working for you then no need to change. But the local user is the supported setup. Thank you for your question and for reading the blog.
CherylO-Xerox

Comment 5

Michael on Oct 05, 2012

Hi,

My SMB does not work and receiving this error 1102. Please advise

Comment 6

Cheryl Otstott on Oct 05, 2012

Hi Michael,
Thank you for reading the At Your Service blog. Please let me know what model machine you are using so I can try to help. You might also consider going to the support page or the Xerox Community Support Forum for information on setting up the machine to worek with SMB.
Thanks,
CherylO-Xerox

Comment 7

Bob McCoy on Apr 09, 2013

I have been able to setup Scan to Network on our WorkCentre 7120 with no problem. Works as advertised. However, I have not been able to get it to work with the WorkCentre 3325, and we have several. Using the exact same user, password, and file repository. However, the UI on the 3325 is different and I must be missing something, I’m not sure I have the path correct on the 3325. Scanning results in a report that says “Status … Failed” And running the SMB test from the Address Book results in a Connection Error status.

Comment 8

Cheryl Otstott on Apr 10, 2013

Hi Bob,
Thank you for reading the At Your Service blog. Please take a look at the support page for the WorkCentre 3325 and search on “Setting up Scanning“. Make sure you have followed all the steps. If this does not help please consider contacting your local support centre for additional assistance.
Thanks,
CherylO-Xerox

Comment 9

Dan on May 01, 2013

Hi,
Is there a way to name the scanned file before it is sent via SMB ?

Comment 10

Cheryl Otstott on May 01, 2013

Hi Dan,
Thank you for reading the At Your Service Blog. Can you please provide me with the model of machine you are using so that I can check for you?
Thanks,
CherylO

Comment 11

Dan on May 02, 2013

Hi Cheryl,
Its a Workcentre 3325

Comment 12

Cheryl Otstott on May 02, 2013

Hi Dan,
Thanks for the information. Yes you can change the name of the scanned document. Please take a look at this solution and see if this helps. The information on changing the document title is at the bottom of the solution. If this does not help please consider contacting your local support centre.
Thanks,
CherylO-Xerox

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